FAQ

Frequently asked questions

Is there a showroom to view the actual products?


At the moment, the only available showroom is at 25 Playfair Road, where Kids Haven is located. There are a range of display sets that will be updated frequently. Do give us a call at 88208604 to have an idea of what displays we have on that day. Feel free to come down even if the desired series is not up for show, as the other items will give you a good idea about the quality of the product.




How is Cilek related to Kids Haven?


Kids Haven is one of the companies selling the Cilek products. Currently, Cilek deliveries are also handled by the Kids Haven team. If you are a business entity and you are interested to sell Cilek in your shop as well, please email us at sales@cilek.sg.




Can I get a discount if I purchase a few items in the bedroom set?


Currently we are running a 5% discount for 4 or more items as a set. If you have a different preference from what was offered in the set, do send us a message so that we can arrange a set discount for you.




Can I obtain discount if I organize a group buy, or if I am working in an Interior Design firm?


Typically we do not offer further discounts apart from what is already advertised in the website. However, we are open to discussion. Please email us at sales@cilek.com.sg.




Are you running any promotion now?


Besides bedroom sets, we are running a 5% discount when you purchase 4 items or more. Items like mattresses, safety bars, lightings and pullout beds/drawers are not part of the 4 items or more.




How can I make a purchase?


You can purchase directly on this website www.cilek.sg, or you can purchase at Kids Haven, either in the 25 Playfair Road showroom, or the Westgate outlet.




Do I have to make full payment to place an order?


You can confirm an order by placing a 50% deposit. Do reach out to us at sales@cilek.sg or WhatsApp number at 88208604.





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